1. Introduction
Protecting your personal data is important to us.
This Privacy Policy explains how Avellory, operated by Viral Promotion GmbH (referred to as “we”, “us” or “our”), collects, processes and uses personal data when you:
- visit our website;
- use our Shopify online store, place an order or otherwise communicate with us.
This Privacy Policy applies to all users of our services, including customers, website visitors and other individuals who interact with us.
By using our website, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
2. Collection and Processing of Personal Data
We collect and process personal data only where necessary to provide our services, comply with our legal obligations or protect our legitimate interests.
The information we collect depends on how you use our website and services.
3. What Personal Data Do We Collect?
3.1 Information You Provide Directly to Us
Depending on how you use our services, we may collect the following types of personal data:
Contact details: your name, address, telephone number and email address.
Order and payment information: your billing and delivery addresses and payment confirmations.
Payment information is processed securely through our payment service providers.
Account information: username, encrypted password and login details.
Shopping activity: products viewed, shopping basket activity and wishlist activity.
Customer service information: the content of enquiries, emails and other messages you send to us.
Certain information is required in order for us to process orders and provide our services.
Without this information, certain features or services may not be available.
3.2 Information Collected Automatically (Cookies and Usage Data)
When you visit our website, certain technical information may be collected automatically, including:
- IP address;
- browser and device information;
- operating system;
- access times and pages visited.
This information may be collected through cookies, pixels and similar technologies and may be used for security, analytics and optimisation of our online store.
3.3 Information from Third Parties
We may receive personal data from trusted third parties, including:
- Shopify Inc., for the management and hosting of our online store;
- payment service providers, such as card providers and other payment processors;
- delivery and logistics partners.
This information is processed only where necessary to provide the relevant services and in accordance with applicable data protection laws.
4. How We Use Your Personal Data
We primarily use personal data for:
- processing and delivering orders;
- processing payments;
- communicating with customers;
- providing customer service;
- marketing and newsletters, where consent has been provided;
- security and fraud prevention;
- analysing and optimising our online store.
5. Marketing and Advertising
Where you have provided your consent, we may use your personal data to send you:
- newsletters;
- product information;
- discounts and special offers.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our messages or by contacting us directly at info@avellory.com.
6. Cookies
We use cookies and similar technologies to:
- ensure that our online store functions correctly;
- remember user preferences;
- carry out statistical analysis;
- improve and optimise our website.
More information about Shopify's use of cookies can be found in the Shopify Cookie Policy.
You can manage your cookie preferences through our cookie banner or your browser settings.
7. Sharing Personal Data with Third Parties
We only share your personal data with third parties where necessary, for example:
- with payment, delivery and shipping service providers;
- with IT, hosting and technical service providers;
- where required by law or requested by a competent authority;
- where you have expressly consented to such sharing.
We do not sell your personal data to third parties.
8. User Content and Reviews
If you publicly post reviews, comments, photographs or other content on our website, this information may be visible to other users and members of the public.
Please consider carefully what personal information you choose to share publicly.
We are not responsible for personal information that you voluntarily make public through publicly accessible content.
9. External Websites and Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the content, security or privacy practices of these external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
10. Data Security and Retention
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of data transmission or storage can guarantee complete security.
We retain personal data only for as long as necessary for the purposes for which it was collected, to provide our services, or for as long as required by law.
11. Your Rights
Depending on the applicable data protection laws, you may have rights including:
- the right to access your personal data;
- the right to correct inaccurate or incomplete personal data;
- the right to request deletion of your personal data;
- the right to restrict the processing of your personal data;
- the right to data portability;
- the right to withdraw previously given consent;
- the right to object to certain types of data processing.
To exercise any of these rights, please contact us using the contact details below.
12. Complaints
If you have any questions or concerns about how we process your personal data, you may contact us at any time.
You may also have the right to lodge a complaint with the relevant data protection authority if you believe that your personal data has been processed unlawfully.
Company Details
Avellory
Operated by: Viral Promotion GmbH
Rapperswilerstrasse 68a
8630 Rüti ZH
Switzerland
Email: info@avellory.com
UID: CHE-470.360.167
CH-ID: CH-020-4078947-6